Privacy Policy

Introduction

At Splash Buddies, we respect the privacy of our users and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose information from you when you visit our website splashbuddies.shop (the “Site”) or purchase our products.

Please read this privacy policy carefully to understand our policies regarding your information and how we will treat it. By visiting our Site or purchasing our products, you agree to this privacy policy.

Information We Collect

We only collect information that helps us achieve the purpose set out in this privacy policy. We do not collect or process information for any other incompatible purposes. The information we collect falls into the following categories:

Information you provide directly

When you visit our Site, purchase our products, or communicate with us, you may choose to voluntarily provide information to us. This includes:

Contact information, such as your name, shipping/billing address, email address, and phone number when you create an account, make purchases, register for our newsletter, or contact us with questions.
Payment information, such as your credit/debit card number, card expiration date, CVV code, and billing address when you make purchases.
Account details, such as your username and password that you may set to establish an account with us.
Communications, such as information you provide when you contact us with questions or comments.
Survey information, such as information you provide in any optional survey we conduct.

Information we collect automatically

We use various technologies that automatically collect certain information when you visit or interact with our Site:

Log data, such as your IP address, access dates and times, browser type and language, and referring website addresses.
Cookies, which track certain browsing information including how you arrived at our Site, pages you viewed, links you clicked, and your IP address.
Web beacons, also known as pixel tags or clear GIFs, which help us analyze Site usage and effectiveness.

How We Use Your Information

We only use your personal information for the purposes outlined in this privacy policy. This includes:

To complete transactions and orders, including processing payments, fulfilling orders, and providing invoices, confirmations, and tracking information.
To provide products, services, and support, including responding to your requests, providing customer service, and sending information about product updates and offers.
To improve our products and Site, by analyzing usage data to optimize content and your browsing experience.
For security purposes, including detecting and preventing fraud, spam, abuse, security risks, and resolving disputes.
To market to you, including sending emails about new products, special offers, and other news about Splash Buddies. You can opt-out of these at any time.
To comply with legal obligations, including enforcing our Terms of Service, addressing intellectual property infringement, and complying with applicable laws and regulations.

Information We Share

We do not sell or share your personal information except in the limited circumstances described below:

With service providers, who assist us in things like payment processing, fulfilling orders, delivering products, managing email communications, site optimization, and other technical and business operations.
To complete transactions, your information will be provided to third parties as necessary to complete your purchases and requests, such as credit card companies, postal services, shipping carriers, etc.
For legal purposes, we may share information with law enforcement agencies, courts, or other public authorities if compelled by a subpoena, court order, or as otherwise required by applicable laws and regulations.
In case of merger or acquisition, if Splash Buddies undergoes a business transaction like a merger, acquisition, reorganization, bankruptcy, or sale of some or all of its assets, your information may be shared or transferred in connection with the transaction.
With your consent, we may share your personal information with third parties when we have your specific consent to do so.

Data Retention

We retain your personal information as long as necessary to accomplish the purposes outlined in this privacy policy, unless a longer period is required by law. We will then dispose of your information securely or anonymize it so that you can no longer be identified from it.

Your Data Rights and Choices

We aim to provide you reasonable access to your personal information and ability to review, update, and limit our use of it. This includes:

You can access your account information and order history by logging into your account.
You can update or correct inaccuracies in your personal information by logging into your account or contacting us directly.
You can delete your personal data by emailing [email protected] with a request to delete your account.
You can object to or limit use of your information for marketing purposes by clicking the ‘unsubscribe’ link in any marketing email we send you or adjusting your account settings.
You can download certain information we’ve collected about you in a portable format by contacting [email protected].
You can file a complaint about our data collection or processing practices by emailing [email protected].

Cookies and Online Tracking

We and our service providers use cookies, web beacons, and other tracking technologies to collect information about your browsing activities over time and across websites. This includes:

Tracking your interactions with our Site to better understand your interests and provide you targeted content and promotions.
Saving your shopping cart and account information for ease of use on return visits.
Analyzing Site usage, traffic patterns, and effectiveness to improve your experience and our products.

You can adjust cookie settings on your browser, or use browser plugins to opt-out of certain web tracking. Limiting cookies may impact the functionality of our Site.

Security of Your Information

We take reasonable administrative, physical, and electronic measures designed to safeguard the information we collect from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. This includes:

Securely transmitting data via SSL encryption
Storing data in access-controlled facilities with restricted permissions
Using verified third-party vendors and infrastructure
Restricting access to personal data
Conducting periodic penetration testing and security audits

However, no method of security is 100% effective, and we cannot guarantee absolute security of your information.

International Data Transfers

We are headquartered in the United States and have service providers in other countries, so your personal information may be transferred outside of your state, province, or country to the United States or other locations where privacy laws may not be as protective as your jurisdiction.

We only transfer your personal data to countries where lawful data transfer mechanisms are in place, such as standard contractual clauses, Privacy Shield certification (where applicable), or other valid transfer mechanisms under applicable law.

Children’s Privacy

Our Site is not directed to children under 13 years of age. We do not knowingly collect information from children under 13 without parental consent, or as otherwise prohibited by law. If you believe that a child has submitted personal data without parental consent, please contact us at [email protected] so we can take appropriate measures.

California Privacy Rights

If you are a California resident, you have the right to request information from Splash Buddies regarding the manner in which we share certain personal information as defined under California law with third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or write to us at the address in the Contact section below.

Per California law, we will not discriminate against you for exercising your rights under the California Consumer Privacy Act (CCPA).

Changes to This Privacy Policy

We may update this privacy policy from time to time as our information practices evolve. If we make any material changes, we will notify you by email or by posting a notice on our Site prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy policies.

Contact Us

If you have any questions about our privacy policies or practices, please contact us at:

Splash Buddies
123 Main Street
Anytown, CA 12345
United States

Email: [email protected]

Effective Date

This privacy policy was last updated on March 1, 2023 and is effective as of that date.